Salesforce Technical Architect


Role : Salesforce CPQ Technical Architect

Location: US.

Client : Wipro

Job Description:

Brief Summary of Role

·        A Technical Architect (TA) designs the key technical components of the solution and helps direct Appirio technical resources to develop and deliver the project deliverables.

·        The TA reduces the overall project technical risk by uncovering design issues early in the project life cycle, shares implementation best practices, and recommends solution alternatives.

·        Additionally, the TA often conducts design/code reviews during major project milestones.

·        The TA will work with customers to understand their business processes and requirements, as well as design, configure and test Salesforce CPQ and Billing in accordance with client requirements.

·        Additionally, knowledge of Contract LifeCycle Management (CLM) with any leading CLM platforms such as DocuSign/SpringCM, Apttus, Conga is a plus.


·        Designs and implements business technology solutions focused on cloud-based business applications, specifically, Salesforce CPQ and Billing, and other custom solutions.

·        Serves as subject matter expert around Quote to Cash.

·        Direct involvement and/or oversight of developing business requirements, specifications, process flows, application design, application configuration, testing and deployment.

·        Works directly with clients to lead projects, facilitates business process analysis sessions, develops and delivers key components of technology solution.

·        Fulfills commitments consistently on-time and proactively escalates commitments that are in jeopardy.

·        Responds promptly to requests and never allows queries to fall into a “black hole.”

·        Judges the tradeoffs with technology and feasibility and makes choices that fit the constraints of the project.

·        Familiar with project management fundamentals and fulfilling the project management role on projects.

·        Provides mentoring and guidance to other team members, including offshore team members.

·        Confident and willing to challenge a customer and guide the customer towards the appropriate solution for their needs and push back if a customer is asking for solutions that aren’t in their best interest.

·        Ability to guide customer towards creative uses of standard cloud software functionality to meet business requirements instead of simply relying on custom code solutions

·        Functioning as leader within the organization and industry.

·        Examples may include subject matter expert, Community leader, Silver Lining lead, speaker at industry events.

·        Participates actively in Discussions, building a reputation as a go-to resource for the toughest problems.

·        Contributes to the wiki, contributes to the Asset Libraries, Cloud Management Center, sponsors new employees and Continuing Ed sessions.

·        Provides pre-sales support as requested. Achieve published company utilization targets.

·        Oversee technical decisions and activities of Appirio project teams including dividing up work, assigning to team members, and monitoring for quality.

·        Understand platform limitations and design alternatives to work around limitations Identify when business requirements conflict with technical capabilities.

·        Provide constructive feedback to project teams Monitor technical deliverables for consistent quality as well as compliance with Appirio standards.

·        Partner with project managers to monitor project status and risk areas.

·        Demonstrate knowledge to design and build high-performance technical solutions on the Salesforce platform.